Privacy Policy
Last Updated: June 23, 2026
Welcome to Hippo ("Hippo," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Services").
By using the Services, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
- Name
- Email address
- Phone number
- Billing information
- Account credentials
- Notes, links, images, videos, audio recordings, reminders, and other content you save through the Services
- Communications you send to us
Information Collected Automatically
- IP address
- Browser type
- Device information
- Operating system
- Usage information
- Log data
- Cookies and similar technologies
Information Received Through SMS
If you use Hippo's SMS features, we may receive and process messages, content, links, reminders, and other information submitted through text messaging for the purpose of providing the Services.
How We Use Information
We may use information to:
- Provide and maintain the Services
- Process subscriptions and payments
- Authenticate users
- Store and organize user content
- Enable search and reminder functionality
- Improve and develop new features
- Respond to customer support requests
- Detect fraud, abuse, and security threats
- Comply with legal obligations
Sharing of Information
We do not sell personal information.
We may share information with:
- Service providers that help operate the Services
- Payment processors
- Cloud hosting providers
- Analytics providers
- Legal authorities when required by law
- Successors in connection with a merger, acquisition, or sale of assets
Data Storage and Security
We use commercially reasonable safeguards designed to protect user information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your information
- Correct inaccurate information
- Delete your information
- Request a copy of your data
- Object to certain processing activities
To exercise these rights, contact us using the information below.
Cookies
We may use cookies and similar technologies to improve user experience, analyze traffic, and maintain account functionality.
You may configure your browser to reject cookies, though some portions of the Services may not function properly.
Children's Privacy
The Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
International Users
If you access the Services from outside the United States, you understand that information may be transferred to and processed in the United States.
Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, contact: contact@get-hippo.com